Everything Ringo actually does.
Ten concrete capabilities, how they work, and how they fit into your team — no marketing.
What the agent actually does.
Ten capabilities, each described the way it really works in practice.
Available 24/7, every day
No opening hours, breaks or sick days. It answers the same at 9 in the morning as at 11:30 at night, on weekends and holidays.
Simultaneous conversations
If 10 people call at once, all 10 get full attention. Nobody waits on the line.
Adaptive answering
Right on the first ring, or only after 2–3 rings (~10s). At a restaurant in Split, for example, the agent only answers after the 3rd ring — staff get first chance, the agent steps in only if nobody is free.
Giving information
Opening hours, location, parking, prices, services, payments, cancellations — it knows it all by heart and answers consistently.
Concierge function
Guides the caller through more complex scenarios — recommendations, advice, follow-up questions. A real conversation, not an FAQ.
Reservations and booking
Connects directly to your calendar or booking system. Suggests slots, confirms, sends an SMS or email.
Smart transfers
When a real person is needed, the agent transfers the call — but first briefly briefs your colleague on what it's about.
Recording and transcript
Every call is recorded and automatically turned into text. A permanent record for quality control — with a GDPR notice.
Email when it doesn't know
If it hits a question outside its scope, it doesn't improvise. It takes a contact, announces a callback, sends a summary.
Customer support
Reporting issues, order status, opening tickets, priority escalation — the first line of support.
From call to completed action.
Four steps — from the moment the phone rings to a summary in your inbox.
It rings
A call comes in. The agent answers by your rules (immediately or after a few rings).
It understands
Listens with a natural voice, recognizes intent and context — it doesn't wait for keywords.
It acts
Books, gives information, transfers or opens a ticket — a concrete action, not just an answer.
It records
Records, transcribes and sends a summary/SMS/email. You see everything that happened.
Connects to what you already use.
Ringo fits into the tools you already have — no data migration and no new habits for your team.
Calendar
Connects to your calendar (Google or Outlook) and writes appointments directly.
Booking systems
Connects to your booking system — checks availability and confirms slots.
SMS and email
Sends confirmations, reminders and call summaries by SMS or email.
CRM / Helpdesk
Forwards contacts and opens tickets in your CRM or helpdesk system.
Telephony / VoIP
Works on your existing number over standard telephony or VoIP.
Frequently asked questions.
Short answers to what people ask us most about the product.
What languages does it speak?
More than 100 languages, automatically switching to the caller's language. Most common here: Croatian, English, German and Italian.
How fast is it to set up?
Usually a few days: we gather the information, script the scenarios, connect the agent to your number and calendar, and test it together before it goes live.
What if it can't answer?
It doesn't improvise. It takes the caller's contact, announces a callback and emails a summary to your team.
Is it GDPR compliant and are calls recorded?
Every call is recorded and transcribed for quality control, with a GDPR notice to the caller. Recordings are deleted on request.
Can it transfer to a human?
Yes. When a person is needed, it transfers the call and first briefly briefs your colleague on what it's about.
What does it cost?
Several plans based on minutes, plus Enterprise for larger clients. See full pricing in the Pricing section on the home page.
Ready to hear Ringo in action?
Book a demo or call the agent right now — it answers and it's waiting for you.